Service Associates

Join as a Service Associate

Looking for a Service Associate in Bangalore.

Are you ready to take your career to the next level? Prakasha & Co, a CS legal, and tax advisory firm in Bangalore, is looking for a talented and dedicated individual to join our team as a Service Associate. This is a fantastic opportunity to work with a growing organization that specializes in providing business services and expert guidance on matters related to Business law, Company law, and taxation.

Job Description

As a Service Associate at Prakasha & Co., you will play a pivotal role in guiding clients through their business registration journey and ensuring timely delivery of our services. The ideal candidate should possess excellent communication skills, a solid understanding of our services, good drafting abilities, patience, and a willingness to learn and thrive in a challenging role.

Duties and Responsibilities:

1. Connect with customers to handle business accounts related to new business compliance, accounting, tax filing, and licenses.
2. Understand customer business requirements and draft/fill necessary documents and applications.
3. Resolve product or service problems by providing optimal solutions and ensuring customer satisfaction.
4. Collaborate with stakeholders to address queries dependent on other teams, ensuring timely resolution.
5. Meet KPIs such as Monthly Service Completion Targets and Client Satisfaction Score as per SLA.
6. Manage service processes and maintain records of client interactions in our CRM database.

Qualifications & Requirements:

• Graduate or Post-Graduate willing to commit a minimum of 2 years.
• Excellent communication skills (oral and written).
• Patient and able to thrive in our customer-centric work culture.
• Punctual, reliable, and willing to go the extra mile.
• Proficiency in Microsoft Office, Excel skills will be advantageous.

Compensation:

• Fixed Salary: ₹15,000 per month.
• Performance Bonus: Monthly bonus of 40% based on meeting performance criteria.

Interview Preparation: Interested candidates are invited to share Bio-data and then walk-in for an interview. Please bring the following documents:

• PAN & Aadhaar Card
• Experience Letter (if employed previously)
• Resume (Mandatory)
• Original/Copy of Marksheets

Interview at below:

Prakasha & Co. #188 BT Pura,

Sahakarnagar Bangalore – 560092

Phone: 8792858436, 7019827351

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Join Prakasha & Co. and be part of a team that is committed to providing exceptional business services. We look forward to welcoming dedicated professionals to contribute to our growth. For any further clarification, feel free to reach us at Prakasha & Co., Bangalore – a trusted partner in Legal and Tax advisory services